Since October of 2014, timely filing of NOE/NOTRs (Notice of Election/Notice of Termination-Revocation) has been a leading issue for the hospice industry. As a software company that works on Medicare electronic transaction processing, when these regulations were announced, they caught our attention as a possible opportunity for a new product that might resolve some of the issues that CMS and the hospice industry dealt with regarding the efficiency of these transactions.
One of the most difficult tasks you deal with regarding developing new software solutions is understanding the actual issues involved with a process and what the problems really are for the entities involved. When these regulations were announced, it was clear that CMS felt that it was important to get these transactions submitted within five days. This told us two things. First, they were not being processed within this window a substantial portion of the time and second, that this delay presented problems for CMS and the industry.